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Essential Skills for Effective Leaders
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Gain the
critical qualities all successful leaders must possess
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Recognize the
strengths and limitations of your leadership style
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Understand the
crucial differences between managing and leading
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Learn the
secret to making your employees feel valued by you and the organization
Coaching
Employees to Peak Performance
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Get the keys to
effective coaching
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Establish a
more positive, energized work environment
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Recognize
different coaching approaches for different employees
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Develop
better-than-money motivation techniques
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Use the “Plan
of Action” chart to keep individuals focused on the task at hand
How
to Coach Underachievers to Success
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Know the
reasons for employee mistakes and frustration
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Find out how to
handle the most common employee performance problems
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Learn steps for
discussing performance issues effectively in a face-to-face meeting
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Understand your
role when an employee brings personal problems to work
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Hold employees
accountable – the bottom line in dealing with underachievers
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Mentoring Team Members to Take Their Skills to the Next
Level
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Discover why the best leaders are also strong mentors
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Learn the essentials skills needed to mentor
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Find out common mentoring mistakes and how to avoid them
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Empower employees to tap into their personal strengths to exceed your
expectations
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Plan for each employee’s continuous development
Communication
Techniques Every Leader Must Master
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Give clear, precise instructions that can’t be misunderstood
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Provide feedback that results in positive change, rather than anger
and defensiveness
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Improve your listening skills – and double your effectiveness
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Get tips to lessen or even prevent verbal attacks
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Learn strategies to keep the lines of communication open
Using
Coaching and Mentoring to Create a Stronger, More Effective Team
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Build trust and
mutual respect
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Boost
cooperation and teamwork
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Keep your team
up and energized under pressure, crisis and change
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Learn four ways
to overcome the “inherited employee” syndrome
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Spot employee
burnout before it’s too late – and how to help
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